Privacy Policy

At LVWKL, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, purchase our handbags, or contact us.

1. Information We Collect

We may collect the following types of information:
Personal Details: Name, address, phone number, email and payment details for order processing.
Account Information: Username, password and preferences if you create an account with us.
Browsing Data: IP address, browser type, device details and website usage patterns via cookies.
Communication Records: Messages, emails, or reviews submitted to us.

2. How We Use Your Information

We use your personal data to:
Process and deliver your orders.
Respond to your enquiries and provide customer support.
Send updates, promotions and marketing.
Improve our website, product, and services.
Comply with legal or regulatory requirements.

3. Cookies & Tracking

We use cookies and similar technologies to improve your shopping experience, analyse traffic and offer personalised recommendations. You may disable cookies in your browser settings, but some features may not work correctly.

4. Sharing of Information

We do not sell or rent your personal data. We may share information with:
Trusted Service Providers (payment processors, courier companies) to complete your order.
Legal Authorities if required by law.

5. Data Security

We take reasonable steps to protect your personal data through secure systems, encryption and restricted access. However, no online transmission is completely secure.

6. Your Rights

You may request to:
Access, correct, or delete your personal data.
Withdraw marketing consent at any time.
Request a copy of your stored data.

7. Third-Party Links

Our website may link to other sites. We are not responsible for the privacy practices of those third parties.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have questions about this policy, please contact us:
📧 [Your Email]
📞 [Your Phone Number]
🏢 [Your Address]